2. Privacy policy and terms of use

Privacy Policy and Terms of Use

General

Wall Street English is a registered trademark of Swiss Language Group SA (hereinafter referred to as SLG) and is therefore subject to the general privacy policy of the group.

Swiss Language Group SA (Place de la Gare 11a, Lausanne, 1003) ensures the proper processing of personal data. This online data protection declaration (hereinafter referred to as the "privacy statement") describes how we process personal data collected during a visit to our website.

Please regularly review this privacy statement to ensure that you have read the latest version. This privacy statement was last updated on the date indicated at the end of the statement.

In accordance with the General Data Protection Regulation (GDPR) in effect since May 25, 2018, and the updated Swiss Data Protection Act (nLPD) in effect since September 1, 2023, Swiss Language Group SA informs you that by accessing the Wall Street English website - wallstreetenglish.ch - and any of its pages, you acknowledge that we collect and use personal data as outlined in this privacy statement and terms of use.

By continuing to access or use this website or by using an email address provided on this website, you acknowledge and consent to the use of your personal data as described in this privacy statement. Please do not access this website and do not send us your personal data if you do not wish for us to store or use the data described in this privacy statement.

Definition of Personal Data

Personal data refers to all information related to an identifiable person. This includes data such as name, phone number, physical address, or email address, among others, that you voluntarily provide when using our services (such as an online information request, phone call, receiving your results from an online proficiency test on our site, or any information given during a meeting at one of our schools). At no point will SLG ask you for data defined as sensitive under the General Data Protection Regulation (GDPR) or the updated Swiss Data Protection Act (nLPD).

We combine this data with other information collected via cookies, such as internal pages visited, interaction with our social media channels, and/or SLG's online advertising.

What Is a Cookie?

Cookies are used on all websites of Swiss Language Group SA. These are small files that record certain settings via your web browser in exchanges you have with a website. They create a specific identifier during your visit for the purpose of identifying your browser and IP address.

How Does SLG Use Cookies?

The majority of cookies we use are temporary and are deleted at the end of your session. Some permanent cookies may be used, but in compliance with privacy laws, they are deleted after their expiration date.

Cookies can be functional, allowing us to save your preferences such as language, region, or automatically fill in forms if your browser is set to do so. They can also be analytical, allowing us to record and analyze the usage behavior of anyone who visits our website (solely for the purpose of improving the user experience). Finally, they can be used for advertising settings, ensuring that any ads shown to a user are relevant and have not been viewed in the past.

The use of cookies on this website is done with your consent. When you first enter our website, you will have the option to accept, decline, or set the cookie settings for our website. Please note that by clicking "accept," you consent to the use described above of the information collected. If you choose not to receive cookies, you may not be able to use certain features or pages of this website.

Cookies will not be used to monitor the website visits of a particular person. Cookies placed on your computer will not be stored longer than necessary for the stated purposes. It is possible to configure your computer's browser to alert you when a cookie is being recorded on your computer's hard drive. It is generally also possible to configure the browser to prevent the recording of cookies on your computer.

How Do We Collect Your Data?

We may collect personal data from you on Swiss Language Group SA websites in the following ways:

  • You provide us with personal information, including your contact details such as name, first name, email address, phone number, among others, on the features of Swiss Language Group SA websites such as online forms on this site (e.g., contact feature, subscription feature, online test feature) or by sending information to an email address of Swiss Language Group SA, or by providing information during a call or meeting at one of our schools.

  • You provide us with additional personal information that we may request from you from time to time following any contact you have made with us on Swiss Language Group SA websites. However, you are in no way required to provide confidential or sensitive personal data about yourself or others. Please do not send us such types of data.

  • If you access Swiss Language Group SA websites or use the services available on Swiss Language Group SA websites, your login data will be collected by our servers and/or through cookies that may be placed on your computer (see above).

How Is Your Data Used?

The data collected on Swiss Language Group SA websites is processed for the following purposes:

  • We will use your login data for statistical purposes and to manage and improve the user-friendliness of the website through specific software (e.g., Google Analytics 4) or cookies (see cookie use).

  • We will use your contact data to: (i) Respond to inquiries you have about this website and inform you of any changes to this website (ii) Provide you with the information you have requested (subscription feature) (iii) Inform you about Swiss Language Group SA and other events.

  • We will use your contact details and other data to inform you about services and solutions of Swiss Language Group SA that may be of interest to you (marketing activities), unless you inform us that you do not wish to receive promotional materials.

  • If you apply for a position within Swiss Language Group SA, we will use your application data (resume and other information and documents you provide) only for the purpose of reviewing your application and for recruitment (see recruitment).

Use of Social Media Plugins

SLG uses social media plugins on its websites. These can be recognized by the logo of the corresponding social network.

They are only activated when you click on one of these logos in your browser. Once you have clicked, your browser establishes a direct connection to the social network's server, allowing third-party providers to record any interaction. If you are logged into one of these social networks, the provider can associate the visit to our website with your profile. This also occurs when you interact with an engagement button (such as "Like," "Follow," "Tweet," "Share," among others).

If you wish to prevent a social media channel from collecting data from your visit to our website, make sure you are not logged into any of them or consider using specialized online plugins designed to prevent this action (such as NoScript or Ghostery).

Disclosure of Data to Third Parties

We will not disclose your personal data to third parties except as follows:

  • (1) Disclosure of data to other companies within Swiss Language Group SA for the purposes outlined above;

  • (2) Disclosure of data if legally required or ordered by an authority or court;

  • (3) Disclosure of data to external service providers supporting Swiss Language Group SA in data processing or otherwise. In particular, our CRM platform, HubSpot, allows us to securely and regulatedly handle all data. Furthermore, in accordance with the updated Swiss Data Protection Act (nLPD), it enables us to maintain a record of processing activities.

  • (4) Disclosure of data to third parties during business reorganizations, mergers, or acquisitions;

We will not sell, rent, distribute, or make your contact or other data available to a third party.

Email Storage

All incoming and outgoing emails are protected by legal, technical, and organizational measures. They can only be accessed in justified cases in accordance with applicable laws and regulations (e.g., a court order, suspicion of criminal behavior, regulatory breaches, and material breaches of the employment contract). Access is only granted to employees in defined roles (e.g., dispute, legal, compliance, risk). The steps of the process and the search criteria used are predefined. All emails are deleted after a limited period of time. If you do not want Swiss Language Group SA to retain private emails, we strongly advise you not to send non-professional private emails to Swiss Language Group SA email accounts.

Data Security and Privacy

Swiss Language Group SA applies and ensures that service providers apply appropriate technical and organizational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access and against any other form of unlawful processing. Information on our sites is accessed and entered via the Internet, an open and unprotected network.

This data transfer occurs in an unencrypted form. Therefore, we cannot guarantee the security of your data during transfer to the website. You confirm that you are aware of the risks of unencrypted data transmission over the Internet. Swiss Language Group SA shall not be liable for damages caused by such transfer.

For this reason, please do not send confidential or sensitive personal data. You may contact us by email. Electronic messages sent over the Internet are neither confidential nor secure. They can be viewed by third parties, lost, intercepted, or modified. Emails may be transferred across national borders, even if the sender and recipient are in the same country.

Any company within Swiss Language Group SA shall not be liable for damages related to the use of emails or any other electronic messaging system when communicating with us.

How Long Is Your Data Retained?

Swiss Language Group SA retains personal information collected on our websites for as long as required or permitted by law and regulation. Your personal data is then deleted from our systems.

Protection of Children

SLG does not intend to collect personal data from individuals under the age of 18 on Swiss Language Group SA websites. Individuals under the age of 18 are advised to obtain permission from their parents or legal guardians.

Links to Websites

From Swiss Language Group SA websites, you can access websites operated by third parties ("External Websites"). This privacy policy does not apply to External Websites. External Websites are not monitored or managed by SLG. We are not responsible for the privacy policies of External Websites (see terms of use). Please read the privacy policy of each External Website before accessing or sending personal data to the site.

Your Rights Regarding Your Personal Data?

You have the right to request a copy of your personal data that has been collected online and stored on a Swiss Language Group SA website. You can also request that your data be rectified or deleted in accordance with the updated Data Protection Act (nLPD). To do so, please send us your written request by email to [email protected] or by postal mail (Swiss Language Group SA - Marketing, Place de la Gare 11a, Lausanne, 1003). Please remember to include a copy of your ID card or passport.

In case you wish to unsubscribe from a newsletter from a Swiss Language Group SA brand, click on the link at the bottom of the newsletter (which says "unsubscribe") or send a message using the contact box available on our websites or contact us at [email protected].

Contact

If you have any questions about the processing of your data or this privacy policy, please contact us using the general contact functionality provided on this website or contact us at [email protected].

Last Update to Terms and Conditions: August 30, 2023.

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